+52 998 215 2897

contact@apediversacademy.com

 

Terms and Conditions of Use:

APE Divers Academy

Last updated: January 25, 2026

Welcome to APE DIVERS ACADEMY (“APE Divers Academy”, “we”, “us”, “our”), located at
Cerrada Mayapán #18 Fracc. Izamal SM319, Cancún, Quintana Roo, Mexico CP 77533.

By accessing our website, requesting information, making a reservation, or purchasing any of our services,
you fully accept these Terms and Conditions. If you do not agree with them, please do not use our services.

Official contact:
Email: contact@apediversacademy.com
Phone: +52 998 215 2897

1. Services Offered

APE Divers Academy offers:

  • SDI recreational courses (Open Water, Advanced, Rescue, among others)
  • SDI professional programs (Divemaster and IDC/IEC)
  • Fun dives in Cancún, Playa del Carmen, Isla Mujeres, Puerto Morelos, Cozumel, and cenotes
  • Cenote diving in the Riviera Maya
  • Equipment rental
  • Internship programs

The information published on this website is for informational purposes and may be changed without prior notice.

2. Reservations and Payments

Reservations can be made online through contact forms.

Payment methods
We accept bank card, transfer, cash, PayPal, Wise, Revolut, or other methods indicated at the time of booking.

Deposit
A minimum deposit of 30% is required to confirm an activity or course.

Taxes
Displayed prices do not include taxes unless expressly stated.

3. Cancellations, Changes, and No Show

Customer cancellations

  • Cancellations must be made at least 48 hours in advance.
  • The amount paid will be refunded minus the cost of e-learning materials, when applicable.

No show
If the customer does not show up on the service date without prior notice, the reserved activity or course is forfeited with no right to a refund.

Cancellations by APE Divers Academy
If an activity is cancelled due to weather, safety reasons, or force majeure, we will offer:

  • Date change
  • Rescheduling
  • Available alternatives

Date changes
All date changes are subject to availability.

4. Risks and Liability

Diving, recreational and technical, is a potentially dangerous activity that involves inherent risks.

All participants must:

  • Sign a liability release form (waiver) before participating
  • Complete a medical questionnaire when applicable
  • Provide valid certifications according to the activity level

If a customer omits or falsifies relevant medical information, APE Divers Academy reserves the right to cancel the service without a refund.

We strongly recommend that all participants have diving insurance, such as DAN (Divers Alert Network).

5. Courses and Certifications

APE Divers Academy operates in accordance with SDI/TDI standards.

  • Certifications are subject to successfully completing theory, in-water sessions, and evaluations.
  • If a student does not meet requirements, certification will not be processed.
  • Certification fees are charged upon completion of the courses.
  • Professional certifications remain valid as long as the diver keeps memberships active and meets current SDI standards.

6. Minors

Minors must:

  • Have a signed authorization from a parent or legal guardian
  • Meet age and health requirements
  • Be subject to special conditions depending on the program

7. Use of Image

APE Divers Academy may use photographs or videos taken during activities for promotional and marketing purposes.
The customer may refuse this authorization in writing before the activity.

8. Privacy and Data Protection

APE Divers Academy complies with Mexico’s Federal Law on Protection of Personal Data Held by Private Parties.

We collect information through:

  • Web forms
  • Reservations
  • Cookies
  • Tools…

Privacy Notice: APE Divers Academy

Comprehensive Privacy Notice

Last updated: January 25, 2026

APE DIVERS ACADEMY, located at Cerrada Mayapán #18 Fracc. Izamal SM319, Cancún, Quintana Roo, Mexico CP 77533,
is responsible for the use and protection of your personal data in accordance with Mexico’s Federal Law on Protection of Personal Data Held by Private Parties.

Contact:
Email: contact@apediversacademy.com
Phone: +52 998 215 2897

Data We Collect

We may request:

  • Full name
  • Phone number and email address
  • Basic medical information for diving activities
  • Certifications
  • Tax information for invoicing
  • Payment information
  • IP address and cookies

Purposes of Processing

Your data is used for:

  • Reservations and operation of activities
  • Courses and certifications
  • Billing and invoicing
  • Customer support
  • Marketing and promotions
  • Legal compliance
  • Participant safety

Use of Cookies

We use cookies and analytical tools to improve the user experience.

ARCO Rights

You may request Access, Rectification, Cancellation, or Opposition by sending an email to:
contact@apediversacademy.com

Data Transfers

Data is not sold or shared without consent, except when required by law or with certifying agencies (SDI/TDI).

Changes to This Notice

This notice may be updated without prior notice on the website.